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Shipping Information

We ship quickly and offer many choices of shipping methods to fit your needs. Orders are normally shipped within 2 business days.(Business days exclude Saturday and Sunday, and all U.S. Mail holidays (click here for a list of holidays.) All delivery time estimates in the Shipping Methods section below are figured from the date the order leaves our facility.


 

Out-of-Stock and Back-Ordered Items

Our shopping cart software tracks stock levels of our products, so out-of-stock and back-ordered items are rare; however, they do happen occasionally due to human error in entering the products into the system. If you purchase an item that is out-of-stock or back-ordered, we will contact you to make arrangements to substitute, refund, or ship the item separately. We will make every effort to contact you, but if we are unable to reach you by shipping time, we will send your order (minus the out-of-stock item) and ship the missing item separately when it comes back in stock at our expense. Some limitations may apply to international orders.


 

Shipping Charges

Your shipping costs will depend on the weight of your order, and the shipping method you choose.


 

Shipping Methods

It is very important that you read and understand the service standards and availability for all of your shipping options. We ship as quickly as possible, but once it has shipped, it is out of our control and delivery is up to the carrier. Please choose a shipping method that you are comfortable with and understand. Specific service availability will depend on various factors, such as delivery location and order weight. Available options will appear during checkout.


 
UPS Ground Service:
Delivery time is based on distance to the destination, anywhere from 1-5 business days. Below map is a general representation of UPS Ground Transit times from Los Angeles. This does not include Saturday delivery. A tracking number is provided. UPS charges more for residential deliveries.



UPS 3 Day Select:
Delivery time is 3 business days, with delivery by end of day on the third day. UPS 3 Day Select orders will be sent by next business day. A tracking number is provided. UPS charges more for residential deliveries.

UPS 2nd Day Air:
Delivery time is 2 business days, with delivery by end of day on the second day. UPS 2nd Day Air orders will be sent by next business day. This does not include Saturday delivery. A tracking number is provided. UPS charges more for residential deliveries.


UPS Next Day Air:
Delivery time is next business day, with delivery usually by 10:30am. UPS Next Day Air orders will be sent by next business day. This does not include Saturday delivery. A tracking number is provided. UPS charges more for residential deliveries.


 
USPS Priority Mail:
Fast, economical shipping with 2-3 day service standard to most locations, and includes Saturday delivery. Although 2-3 business days is the standard and fairly reliable, it is not guaranteed. If you need a guaranteed option, please see UPS options . Delivery Confirmation number and limited tracking are included.

 

Shipping Address

If you choose a USPS shipping option, please make sure you use a USPS deliverable address. If you have a street address and a P.O. Box, please use your P.O. Box. UPS does not deliver to P.O. Boxes, and requires a physical street address. Undeliverable addresses can cause a delay in the order processing time.

 

International Shipping

Please contact customer service by phone to discuss shipping options available for international orders.